Terms & Conditions

1. Acceptance of Terms

By accessing or using the NamoTrip website, submitting an enquiry, requesting a quotation, or making a booking through NamoTrip, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our services.

2. About Our Services

NamoTrip India Pvt Ltd provides travel-related services, including tour packages, pilgrimage tours, domestic holidays, transportation, accommodation arrangements, and related travel assistance. Availability and service conditions may vary by destination, package, travel date, and supplier.

3. Enquiries and Quotations

Information displayed on the website may be subject to availability and change. An enquiry or quotation request does not by itself constitute a confirmed booking. Final pricing, availability, inclusions, exclusions, and booking conditions will be communicated before confirmation where applicable.

4. Booking Confirmation

All bookings are subject to availability and confirmation from NamoTrip and, where applicable, the relevant service providers. A booking is considered confirmed only after the required payment or advance payment has been received and confirmation has been provided by NamoTrip.

5. Pricing and Payments

Package and service prices may vary based on travel dates, availability, supplier pricing, taxes, transportation costs, accommodation, and other applicable charges. Full or partial payment may be required depending on the booking. Applicable payment terms will be communicated during the booking process.

6. Inclusions and Exclusions

Customers should review the inclusions and exclusions provided for their selected package or service before making payment. Items not specifically mentioned as included may be treated as excluded unless otherwise confirmed in writing by NamoTrip.

7. Travel Documents and Customer Responsibilities

Travelers are responsible for ensuring that they carry all documents required for their journey, including where applicable:

• Valid government-issued identity documents.
• Travel tickets and booking confirmations.
• Visas, permits, and entry documents.
• Required medical or travel documentation.
• Any other documents required by authorities or suppliers.

8. Changes to Itinerary or Services

NamoTrip may need to modify transportation, accommodation, routes, schedules, activities, or other itinerary elements due to operational requirements, availability, weather, safety, supplier changes, government restrictions, or other circumstances beyond reasonable control. Where appropriate, reasonable alternatives may be offered.

9. Transportation Services

Transportation bookings are subject to vehicle availability, applicable vehicle conditions, route restrictions, local regulations, traffic conditions, weather, and operational circumstances. Pickup and drop-off arrangements should be confirmed before travel.

10. Hotels and Accommodation

Hotel and accommodation arrangements are subject to availability and the applicable terms of the accommodation provider. In certain circumstances, a similar or alternative accommodation may be offered if the originally requested property is unavailable.

11. Customer Conduct

Travelers are expected to behave responsibly and respectfully throughout their journey. Customers must comply with applicable laws, safety requirements, hotel rules, transportation rules, and instructions issued by service providers or local authorities.

12. Cancellation and Refunds

Cancellation charges and refund eligibility depend on the applicable booking conditions, cancellation date, package terms, and third-party supplier policies. Please refer to our Refund Policy for general cancellation and refund information. Package-specific cancellation conditions may take precedence where communicated at the time of booking.

13. Force Majeure

NamoTrip may not be responsible for delays, changes, disruption, cancellation, or additional costs caused by circumstances beyond reasonable control, including natural disasters, severe weather, government restrictions, strikes, political unrest, transport disruptions, public health emergencies, or other unavoidable events.

14. Third-Party Service Providers

Some travel services may be provided by independent third parties, including airlines, hotels, transport operators, activity providers, tour operators, and other suppliers. Their own terms, conditions, schedules, and cancellation policies may apply to the relevant service.

15. Website Information

We make reasonable efforts to keep website information useful and up to date. However, travel information, prices, availability, schedules, images, descriptions, and other website content may change. Customers should rely on the booking confirmation and information communicated by NamoTrip for their specific booking.

16. Website Use

Users must not misuse the website, attempt unauthorized access, interfere with website operation, introduce malicious code, or use website information for unlawful purposes.

17. Privacy

Personal information submitted through our website, enquiry forms, or booking process is handled according to our Privacy Policy. Please review the Privacy Policy to understand how information may be collected and used.

18. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, images, design elements, and other materials may belong to or be used by NamoTrip. Such content should not be copied, reproduced, modified, or commercially used without appropriate permission.

19. Limitation of Responsibility

NamoTrip will make reasonable efforts to coordinate the services included in a confirmed booking. However, where a service is operated or controlled by an independent supplier, the applicable supplier terms and conditions may also apply. Nothing in these terms is intended to exclude or limit any responsibility that cannot legally be excluded or limited.

20. Changes to These Terms

NamoTrip may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices, or applicable requirements. Updated terms will be published on this page.

21. Contact Information

For questions regarding these Terms & Conditions, bookings, cancellations, or travel services, please contact us: